10 Principles to Control Your Finances Before They Control You — The year was 2006, I was nearly 6 figures in debt (with a negative net worth). I was a 2L in Chicago, hated the idea of being an attorney and quickly approaching my 30s. I wasn’t sure what I was qualified doing after law school and I felt trapped. Little…

After nearly a decade of thinking about Ambassador 24/7, I have worked my last official day with the diplomats. It is incredibly bittersweet. …

Leadership perspective from a founding CEO Nearly everyone strives to become a ‘leader’. It’s natural. We’re told at a young age that it’s important to lead. Leaders are the heroes of books and movies — they overcome insurmountable obstacles and face challenges head-on. These fictional leaders are always the biggest…

A holiday gift guide for the tech enthusiast in your life — Last year I wrote a holiday gift guide for the entrepreneur (or tech-guy) in your life. The premise is that these gifts are for people who appreciate quality items and are particularly excited to find new, relevant brands who make great stuff! Enjoy! Cool stuff: Beats Studio3 Wireless (Wireless headphones, $349.95) Quite…

I’m deeply honored and humbled to share some exciting news…. Ambassador has been acquired by West Corporation!

In almost every industry, referrals are the gold standard of customer acquisition. Research has repeatedly shown that referred leads close faster, buy more, and stay longer — all with significantly less effort and at a much lower CPA than non-referred prospects. …

Relationship marketing is not a tool, but a strategy. It’s a way of looking at the relationship your brand has with customers, fans, and followers that parallels any other type of marketing tactic. Numerous studies show that referred customers convert at a higher rate, buy more, and hang around longer…

Trying to find a gift for the entrepreneur who has everything? I can help. I’ve been called extremely hard to buy for — I’m particular and when I find something I like, I get more of them. So I put this list together to share some of my favorite things…

One of my favorite parts of running a startup is seeing the growth and development of our Diplomats (the endearing term for our team at Ambassador). It’s incredibly fulfilling to watch people come in with little (or no) experience and become high-performing leaders inside and outside of the office. From…